The DoorKing 1838 manual provides comprehensive guidance for installing, configuring, and managing the Access Plus system, ideal for small businesses and mixed-use properties with two entry points.
Overview of the DoorKing 1838 System
The DoorKing 1838 Access Plus system is designed for small businesses and mixed-use properties, controlling up to two entry points without requiring visitor voice communication. It is part of the 1833, 1834, 1835, 1837, and 1838 series, managed via the DoorKing Remote Account Manager (RAM) software. The manual covers essential parameters like the system Master Code, memory size, and call-up operations, ensuring efficient configuration and management for optimal performance and security.
Importance of the Manual for System Configuration
The manual is crucial for configuring the DoorKing 1838 system, as it guides users through setting the Master Code, memory size, and call-up operations. Proper configuration ensures secure and efficient operation, preventing potential issues. The manual also explains how to use the DoorKing Remote Account Manager software for managing access settings. Following the manual’s instructions ensures the system functions as intended, avoiding errors and maintaining security. It is essential for both initial setup and ongoing management to maximize the system’s performance and reliability.
Installation and Setup
The DoorKing 1838 installation involves connecting hardware and configuring settings like Master Code and memory size. Follow the manual for step-by-step guidance to ensure proper setup.
Step-by-Step Installation Guide
Begin by unpacking and inventorying all components. Mount the DoorKing 1838 unit securely, ensuring proper alignment and accessibility. Connect the power supply and necessary wiring, following the manual’s diagrams. Configure the system’s default settings, such as the Master Code (default 9999) and memory size, to match your requirements. Enable call-up operations if needed. Finally, test the system to ensure all features function correctly. Refer to the manual for specific wiring and configuration details to complete the setup successfully.
Initial Configuration Requirements
Start by setting the system Master Code (default is 9999) and configuring memory size to match the provided chips. Enable or disable call-up operations as needed (default is OFF). Ensure the system is set to single or multiple configurations if sharing a phone line. Follow the manual’s instructions to initialize these settings properly. Refer to the DoorKing Remote Account Manager software guide for additional configuration steps. Proper setup ensures optimal performance and security for your access control system.

Programming Parameters
Set the system Master Code (default 9999) and configure memory size to match the provided chips. Enable or disable call-up operations and adjust settings using the DoorKing Remote Account Manager software.
System Master Code Setup
The DoorKing 1838 manual outlines the process for setting up the System Master Code, which defaults to 9999. This code is essential for securing and managing access control parameters. Users can modify it during initial configuration to enhance security. The master code ensures only authorized personnel can alter system settings. It is crucial to change the default code to prevent unauthorized access. The setup process is detailed in the manual, ensuring a secure and customized configuration for your access control system. Regular updates and secure practices are recommended to maintain system integrity.
Configuring Memory Size and Call-Up Operations
Configuring memory size and call-up operations is crucial for optimal system performance. The memory size must match the chips provided with the unit and cannot be adjusted via the system. Call-up operations are defaulted to OFF but can be enabled as needed. The DoorKing manual provides detailed steps for these configurations, ensuring compatibility and functionality. Proper setup ensures efficient access control and communication. Follow the manual’s guidelines to avoid errors and maintain system integrity. Regular checks and updates are recommended to keep configurations aligned with operational requirements.
Features and Capabilities
The DoorKing 1838 offers multi-door access control, ideal for properties requiring diverse entry management. It integrates seamlessly with DoorKing software and hardware, enhancing security and functionality.
Multi-Door Access Control Options
The DoorKing 1838 Access Plus system offers versatile multi-door access control, ideal for properties requiring diverse entry management. It supports up to two entry points, enabling efficient control over separate gates or doors. The system allows for multiple access methods, including keypads, remote controls, and telephone entry, ensuring flexibility for different user needs. Its design caters to small businesses and mixed-use buildings, providing a robust solution for managing visitor access without requiring voice communication. This feature-rich system ensures secure and convenient access control for various applications.
Integration with DoorKing Software and Hardware
The DoorKing 1838 system seamlessly integrates with DoorKing’s Remote Account Manager (RAM) software, enabling efficient management of access settings from a PC. This compatibility extends to other DoorKing models, such as the 1833, 1834, and 1835, ensuring a unified control system. The 1838 also works with DoorKing hardware, including keypads, remotes, and telephone entry devices, providing a comprehensive access control solution. This integration enhances system functionality and simplifies management for users, making it ideal for multi-door applications in residential and commercial settings.

Access Control Methods
The DoorKing 1838 supports various access control methods, including keypads, remotes, and telephone entry systems, enhancing security and convenience for users.
Using Keyboards, Remotes, and Telephone Entry
The DoorKing 1838 supports multiple access methods, including keypads, remotes, and telephone entry systems. Keypads allow users to input codes directly, while remotes provide convenient access control. Telephone entry enables voice communication and remote access management. The system integrates seamlessly with DoorKing’s Remote Account Manager (RAM) software, allowing administrators to program and manage access codes efficiently. These features ensure flexible and secure access control for residential and commercial applications, making the DoorKing 1838 a versatile solution for diverse security needs.
Managing Access Codes and User Permissions
The DoorKing 1838 allows administrators to set a system master code (default 9999) and configure memory size to match installed chips. Access codes can be programmed for individual users or groups, with options for temporary or permanent permissions. The DoorKing Remote Account Manager (RAM) software enables easy management of user permissions, including adding, editing, or deleting access codes. This ensures secure and efficient access control, with the ability to track and modify user permissions as needed for optimal system security and operational flexibility.
Software Management
The DoorKing 1838 integrates with the DoorKing Remote Account Manager (RAM) software, enabling administrators to manage access settings, user permissions, and system configurations efficiently from a Windows PC.
DoorKing Remote Account Manager (RAM) Software
The DoorKing Remote Account Manager (RAM) software is a powerful administrative tool for managing access settings of DoorKing systems, including the 1838 model. This software allows users to configure access codes, user permissions, and system parameters remotely. It is designed to work with Windows and provides a user-friendly interface for optimizing system performance. The RAM software is essential for maintaining secure and efficient access control, especially in multi-door environments. Regular updates ensure compatibility and enhanced functionality, making it a vital component for long-term system management.
Installing and Using the Desktop Remote Account Manager
Installing the Desktop Remote Account Manager (RAM) involves downloading the software to a PC and following on-screen instructions. Once installed, launch the program and configure access settings for the DoorKing 1838 system. The software allows users to manage access codes, permissions, and system parameters remotely. Regular updates ensure compatibility and enhanced functionality. This tool is essential for efficient system management, providing a user-friendly interface to optimize performance and security. Proper installation and usage ensure seamless control over access points, making it a vital component for long-term system maintenance.

Troubleshooting Common Issues
Common issues include connectivity problems and system errors. Check connections, restart the system, and ensure firmware is updated. Refer to the manual for detailed solutions.
Resolving Connectivity and Configuration Problems
Troubleshooting connectivity issues with the DoorKing 1838 involves checking physical connections and ensuring proper network setup. Verify the system master code and memory size configuration to match installed hardware; Use the DoorKing Remote Account Manager (RAM) software to diagnose and resolve issues remotely; Ensure firmware and software are up-to-date, as outdated versions can cause configuration conflicts. Resetting the system or reinstalling software may resolve persistent problems. Refer to the manual for step-by-step guidance on addressing specific error codes and restoring optimal functionality.
Diagnosing and Fixing System Errors
Identify error codes displayed on the DoorKing 1838 keypad or software. Common issues include invalid codes, connectivity problems, or outdated firmware. Restart the system and ensure all connections are secure. Use the DoorKing Remote Account Manager (RAM) software to remotely diagnose and resolve errors. Update firmware and software to the latest versions for optimal performance. If issues persist, reset the system to default settings or consult the manual for advanced troubleshooting steps. Regular maintenance and updates help prevent recurring errors and ensure reliable operation.

Maintenance and Updates
Regularly update firmware and software to ensure optimal performance. Perform system checks and clean components to maintain functionality. Schedule periodic maintenance to prevent hardware and software issues.

Regular Maintenance Tips for Optimal Performance
Regular maintenance ensures the DoorKing 1838 system operates efficiently. Clean keypads and sensors monthly to prevent dust buildup. Inspect wiring for damage or corrosion and replace worn components promptly. Update firmware and software regularly to access new features and security patches. Test all access control methods, including keypads, remotes, and telephone entry, to ensure functionality. Schedule annual professional inspections to address potential issues before they escalate. Proper upkeep extends system longevity and maintains reliable performance.

Updating Firmware and Software
Regular firmware and software updates are crucial for maintaining the DoorKing 1838 system’s performance and security. Use the DoorKing Remote Account Manager (RAM) software to download and install the latest updates. Ensure the system is connected to a stable internet connection during the process. Updates may include new features, bug fixes, and enhanced security measures. Always back up configurations before updating to prevent data loss. Follow the manual’s step-by-step instructions for a smooth update process. Keeping the system up-to-date ensures optimal functionality and protects against potential vulnerabilities.

Applications and Compatibility
The DoorKing 1838 is versatile for residential and commercial use, controlling up to two entry points. It seamlessly integrates with other DoorKing models and accessories, ensuring compatibility and adaptability for various applications.
Using the DoorKing 1838 in Residential and Commercial Settings
The DoorKing 1838 is ideal for both residential and commercial environments, offering flexible access control solutions. In residential settings, it provides secure entry management for homes or gated communities. For commercial use, it supports small businesses or mixed-use buildings with up to two entry points. Its optional voice communication feature makes it versatile for properties requiring basic access control without advanced intercom needs. The system’s compatibility with other DoorKing models ensures seamless integration, making it a reliable choice for diverse applications.
Compatibility with Other DoorKing Models and Accessories
The DoorKing 1838 is designed to integrate seamlessly with other DoorKing models, such as the 1833, 1834, 1835, and 1837, ensuring a cohesive access control system. It is also compatible with accessories like the DoorKing 8040 and power inverters, enhancing its functionality. The system works alongside DoorKing’s Remote Account Manager (RAM) software, allowing centralized management of multiple units. This compatibility ensures scalability and flexibility, making the 1838 a versatile choice for expanding or upgrading existing DoorKing setups. The manual provides detailed guidance for integrating these components effectively.
Security Features
The DoorKing 1838 manual highlights robust security features, including encryption and data protection measures, ensuring secure access control and system integrity for reliable operation and user safety.

Enhancing System Security with Access Controls

The DoorKing 1838 system offers robust security features, including multi-door access control and user permission management. These controls ensure only authorized individuals can access secured areas, enhancing overall security.
By setting unique access codes and permissions, administrators can restrict entry points and monitor user activity effectively. This customization minimizes unauthorized access risks and maintains a secure environment.
Advanced encryption protocols protect data transmission, safeguarding sensitive information from potential breaches. Regular updates and firmware improvements further strengthen the system’s security capabilities, ensuring long-term reliability and protection.
Encryption and Data Protection Measures
The DoorKing 1838 system employs advanced encryption protocols to safeguard data transmission, ensuring secure communication between components and protecting sensitive information from unauthorized access.
Access codes and user permissions are encrypted, preventing potential breaches and maintaining confidentiality. The system’s robust encryption ensures that all data remains intact and secure during transmission.
Regular firmware updates enhance data protection measures, addressing vulnerabilities and maintaining the highest security standards for long-term system reliability and user trust.
The DoorKing 1838 manual provides essential guidance for effective system management, ensuring secure and efficient access control solutions for residential and commercial applications.
Final Thoughts on the DoorKing 1838 Manual
The DoorKing 1838 manual is an essential resource for mastering the Access Plus system, offering clear guidance for installation, configuration, and maintenance. It ensures optimal performance and security, making it ideal for residential and commercial use. By following the manual, users can efficiently manage access controls, troubleshoot issues, and update firmware. Regular maintenance and adherence to best practices are key to long-term system reliability. This manual empowers users to maximize the system’s capabilities, ensuring seamless access control and enhanced security for their properties.
Best Practices for Long-Term System Management
Regularly update firmware and software to ensure optimal performance and security. Schedule periodic inspections of hardware and connections to prevent issues. Use the DoorKing Remote Account Manager (RAM) software for centralized control and monitoring. Maintain backups of system configurations and access codes. Train users on proper operation and security protocols. Monitor access logs to detect unusual activity. Replace outdated components promptly and ensure compatibility with newer DoorKing models. By following these practices, the DoorKing 1838 system will remain reliable, secure, and efficient for years to come.